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The Who song is actually Baba O'Riley not baby.

Michele Miller

I do depend on the kindness of strangers... :-) Seems like no matter how many times I proofread something, someone can always find a typo... and you found a big one! Thanks, Billy.


Michelle (and Ron), what a super post. You capture something that is both obvious and elusive at the same time. Great opening gestures are appealing and welcoming and intriguing. Poor opening gestures are boring or distracting or confusing.

Any change agent in a company would also be very wise to consider this deeply.


David Wolfe

Interesting. Beyond interesting. This reflective piece bores deeply into one’s soul. Curiously, as I read your thoughts the word “foreplay” came to mind. Opening gestures is just another term for foreplay, is it not? Are not the heights of satisfaction reached in listening to a piece of music, reading a poem, fine dining or making love dependent on foreplay, or as you write, opening gestures? How nice that your thoughts took a turn from the purely esthetic into the mundane world of marketing to grace it with a touch of poetic elegance.

Thanks for such a lovely post, Michele.


Holly Buchanan

Yes - you all should be jealous - it was an awesome dinner and fascinating discussion with Ron, Michele AND even the wonder hound Penny.

If you haven't listened to Ron Nelson's work - you are sorely missing out.


Johnnie Moore

Thanks for a great post Michelle. My favourite opening line is from Anthony Burgess' Earthly Powers: "It was the afternoon of my eighty-first birthday, and I was in bed with my catamite when Ali announced that the archbishop had come to see me."

Mary Schmidt

Wow. Well, I'm going to steal this in it entirety for my clients (but I will give you credit as so well deserved). I couldn't say it any better.

My opening gestures? Hmmm...but I do find a big ol' smile and looking folks in the eye are a great way to start. (That and not immediately launching into some inane canned "elevator pitch.)


Have taken note!! Great advice!


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