I take great pride in having Walter Koschnitzke as a partner, and not only because I can now spell his name without having to look at his business card. Walter is going great guns as part of the Wizard of Ads Boom Your Business division, helping small business owners grow beyond their dreams.
While I'm sure Walter's client roster is busting at the seams now, you can still get great advice and stories on his blog, Branding Ad Vice. I love his recent post about trying to cancel a "Gold Membership" with an internet company:
"I went to the FAQ page for information on how to cancel my Gold Membership. Seemed easy enough. Said to contact member services. Unfortunately there is no link, no apparent way to contact customer service via the website. I felt myself sinking into the muck. I couldn’t find a phone number an email or regular address for customer service. Help me! I'm sinking! I'd had enough and decided to cancel everything including my free memebership. There isn't wasn't a "I'M POD" box to check for the reason for the cancellation so I checked "other." Evidently I’m not the only one taken in by their marketing practices or they can read minds because the next day I received an email..."
What did the email say? You didn't think I was going to make it that easy for you did you? It's worth the click - check out Walter's post and be sure to bookmark his blog for future reading!
Here's another one to add to the collection : http://www.aboutwomen.ca/blog/2006/05/26/how-to-really-annoy-a-woman-sping/ And I am in the middle of yet another one, trying to unravel membership I don't remember joining on a website that is making an ordinarily simple task into a friggin' nightmare. (I'll blog about it when I finally get it done).
Now I realize these predicaments are not just happening to women BUT...
Am I crazy or is it them? Walter's all too typical scenario is exactly what makes us women feel like we're the ones going crazy.
Are we forced to have to work this hard at doing business with these kinds of outfits? No sirree. Let's just say no... and maybe we'll hear them roar for a change.
Posted by: Barbara Ashton | June 03, 2006 at 05:00 PM